Every day thousands of ads are listed on Roomlala so that you can find accommodation which suits you.
Although our team checks every single one to make sure that it is authentic, it is possible that the odd one makes it through to the site. We take every possible precaution to ensure that you do not fall victim to a scam.
Scammers will generally offer a beautiful apartment for a very low rent. Under the pretext of being abroad, scammers often communicate exclusively by email – generally in poor French or English – and are rarely contactable by phone. They will often claim it is impossible for you to visit the apartment in advance. They may present you with a pseudo-contract which they claim has been approved by their lawyer, a copy of a stolen passport, and promise to send you the keys to the apartment once you send them the deposit via Western Union.
If you are a landlord, beware of another type of scam which involves a scammer sending you a deposit cheque to reserve the room for an amount much higher than requested. They will then ask you to reimburse the difference but beware; you will only find out later that the check is fake, and you will be unable to retrieve the amount of money that had been refunded.
Long Story Short:
- Be careful of ads that look to good to be true
- NEVER send money via Western Union or postal order
- Make sure a viewing is possible before you reserve anything
- Don't send copies of your ID (as they could be used for another scam)
If you think that you have discovered a scam, contact our customer service immediately at firstname.lastname@example.org or use the button 'report this ad' on the right hand side of the ad page.