In what cases would you refund a tenant? Laura October 11, 2018 20:36 Updated Follow Roomlala may ask you to reimburse the tenant in the following cases (non-exhaustive list): Landlord’s cancellation before the tenant’s arrival date The accommodation doesn’t match what was advertised Room is different to what is described in the ad Related articles What happens if I cancel my Roomlala reservation as the tenant? How do I declare a dispute? Why does my bank account show a debit for my reservation request? What happens if I cancel a reservation on Roomlala as the landlord? What is the final tariff for the tenant?