For our site to function and to provide you with reliable, high-quality service, we charge a small commission on online paid reservations and online rent payments, called 'service fees'.
For landlords with a Connect Pass
You will not be charged any service fees for any of your reservations - neither the first month nor the months that follow.
For landlords without a Connect Pass
For long-term rentals paid online, the service fees that are applied are different for the first month and the months that follow:
- The service fees applied to the first month of the reservation are 2.5% of the rental fee
- From the second month, the service fees that are applied are 2% the rental fee
For landlords, service fees are deducted from the rental fee. The payment you receive is made up of the rental fee you charge minus the service fees.
For tenants, the service fees are 4% and is simply added to the rental fee they pay.
To find out more about what the service fees include, click here.